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Have questions before starting? Frequently asked questions ↓
MapleHeat Comfort Advisor
LiveFrequently Asked Questions
Everything you need to know about our live voice consultation
How does the voice advisor calculate rebates?
The advisor evaluates your home type, square footage, and current heating system against current federal Greener Homes and provincial heat pump grant eligibility criteria.
Can I request an in-person assessment?
Yes! Simply say “Book a home assessment” or click the button on any recommended package card. A certified Canadian HVAC technician will contact you to confirm timing.
Is my microphone audio recorded?
No audio is stored. Speech is processed in real time purely for conversational response, and you can mute or pause the call at any moment.
Can it recommend systems for sub-zero winters?
Yes. The advisor factors in temperatures down to -30°C and specifically recommends cold-climate rated heat pumps paired with dual-fuel or electric backup options.
What financing terms are available?
MapleHeat provides \$0-down financing with flexible monthly payment plans from 12 to 120 months, with terms coordinated alongside your government grant payouts.
What if my microphone isn't working?
You can click “Type Question” inside the consultation stage at any time to chat via text with the same real-time HVAC sizing and recommendation engine.